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Our House Quality Enhancement

Quality Time with Mom
Image by Rémi Walle

An Ongoing Commitment

At Our House, we value the feedback of our residents and their families. That's why we conduct regular satisfaction surveys to ensure that we are meeting their needs and expectations. We use this feedback to continuously improve our services and provide a high-quality experience every day.

Prepared for State Surveys

Our House I II III is properly licensed and pass regular state inspections, which can occur annually or when a complaint is made with the state. Should any violations, also known as deficiencies, be detected during state inspections, we must submit a plan to correct the issue. These plans of correction uphold our high quality standards and are approved by the state. Our Quality Enhancements program is designed to proactively prevent any deficiencies from occurring. Our House is dedicated to upholding the highest standards of quality assurance, as evidenced by our exceptional state survey reports.

Heater Check
First Aid Kit
First Aid Kit

Safety is our First Priority

One of the most important aspects of our high quality standards is protecting the health and well-being of residents and staff. That’s why we created our comprehensive emergency response plans, which have been thoughtfully designed and field-tested to keep our communities safe in any circumstance.

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